Frequently Asked Questions
Everything you need to know about your best night's sleep.
How does the Sleep Pod help with anxiety and sleep quality?
The Sleep Pod uses Deep Touch Pressure Therapy to apply gentle, calming pressure over your entire body, simulating the feeling of being hugged. This helps reduce cortisol levels and increases serotonin, helping you fall asleep faster and stay asleep longer.
What is your shipping policy for domestic orders?
We offer free standard shipping on all orders within the United States. Orders are typically processed within 1-2 business days and delivered within 3-5 business days via USPS or UPS.
Can I wash and dry my Hug Sleep products?
Yes! All our products are made from a specialized breathable, 4-way stretch material that is machine washable. We recommend washing on a cold, gentle cycle and tumble drying on low heat for best results.
What is your return policy?
We want you to love your sleep experience. If you are not completely satisfied, we offer a 30-night sleep trial. You can return your product for a full refund within 30 days of delivery, provided it is in good condition.
What size should I order?
We provide a detailed size chart on each product page based on height and weight. For the best experience, we recommend choosing the size that aligns with your typical clothing size for a snug yet comfortable fit.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.